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Abandoned cart
Recover your lost sale by a sweet & short nudge to cart abandonment shopper
Go to "Abandoned checkout recovery"
SMSGem help: The area you want to send SMS is auto detected when you select area in onboarding. If you want to change this, click Create new flow and select your preferred area.
This prevents you from any bite of TCPA law applied in US and CA.
a. Set up the trigger
Trigger is an action activates your SMS flow.
With Abandoned cart campaign, your SMS flow starts when a customer add products to cart and leave the checkout page.
- Segment: You can set up which groups of customers you want to send Abandoned Cart SMS:
- All customers
- Country: SMSGem will only send SMS to customers in the country you select
- Specific customers: SMSGem will on ly send SMS to customers you select
- Minimum cart value: is the minimum number of products in the cart that customer abandoned.For example: You only want to send SMS to customers who abandoned 3 products in cart, set Minimum cart value equals to 3. SMSGem will send SMS to customers who abandoned 3 or more than 3 in their cart.
b. Set up your content & delay time
- Delay time: Set up delay time to send SMS after trigger is activated
You can click "preview' to see how your SMS looks like on phone.
Turn on 
to start sending your campaigns. Remember to click "Save Flow".
Variants are synced from your Shopify Customers information.
List of variants:
- 1.Customer
- Last name
- First name
- Site name: Your store name (which is originated from shopify). If my store is FLOWERA.myshopify.com -> my store name is "FLOWERA"
- Phone
- Country
- City
- Address
- 2.Order
- Abandoned checkout URL
- Total price
- Created order date
Last modified 2mo ago