SMSGem - Document
  • 🤑About SMSGem
  • 🚀Getting Started
    • Onboarding
    • Overview
  • 🎯Main features
    • Collect subcribers
      • How to become a subscriber via SMS
    • Abandoned cart
      • 🟢WhatsApp Flow
      • 🔵Create new flow
    • Campaigns
      • Create campaign
    • Segment
    • ⭐AI Segment
    • GEM wallet
  • 💡Explore more
    • SMS Insights
    • GEM library
  • 💭Talk to experts
  • 🔐TCPA compliance
    • Compliance Template
  • 📚Terms and Conditions of Use
  • Country list for testing SMS
  • 🏛️Content rule for countries
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On this page
  • How to save your lost sale in abandoned cart
  • SMS Flow
  • Step 1: Click to edit your campaigns.
  • Step 2: Edit your campaign
  • Step 3: Save and turn on Flow
  1. Main features

Abandoned cart

Recover your lost sale by a sweet & short nudge to cart abandonment shopper

PreviousHow to become a subscriber via SMSNextWhatsApp Flow

Last updated 1 year ago

How to save your lost sale in abandoned cart

Go to "Abandoned checkout recovery"

SMS Flow

Step 2: Edit your campaign

a. Set up the trigger

Trigger is an action activates your SMS flow.

With Abandoned cart campaign, your SMS flow starts when a customer add products to cart and leave the checkout page.

  • Segment: You can set up which groups of customers you want to send Abandoned Cart SMS:

    • All customers

    • Country: SMSGem will only send SMS to customers in the country you select

    • Specific customers: SMSGem will on ly send SMS to customers you select

  • Minimum cart value: is the minimum number of products in the cart that customer abandoned.

    For example: You only want to send SMS to customers who abandoned 3 products in cart, set Minimum cart value equals to 3. SMSGem will send SMS to customers who abandoned 3 or more than 3 in their cart.

b. Set up your content & delay time

  • Delay time: Set up delay time to send SMS after trigger is activated

You can click "preview' to see how your SMS looks like on phone.

Step 3: Save and turn on Flow

Variant: is the information of your customers or orders that changes along with your customers/orders.

Variants are synced from your Shopify Customers information.

List of variants:

  1. Customer

    • Last name

    • First name

    • Site name: Your store name (which is originated from shopify). If my store is FLOWERA.myshopify.com -> my store name is "FLOWERA"

    • Phone

    • Country

    • City

    • Address

  2. Order

    • Abandoned checkout URL

    • Total price

    • Created order date

You can set up auto campaign by or to save all your lost sales from abandoned campaigns.

You can or use from onboarding.

SMSGem help: The area you want to send SMS is auto detected when you select area If you want to change this, click and select your preferred area.

Step 1: Click to edit your campaigns.

Content SMS: Personalize your SMS to the right segment with our lists of

Turn on to start sending your campaigns. Remember to click "Save Flow".

🎯
Whatsapp
SMS
variants.
create new flow
Create new flow
our template
in onboarding.
This prevents you from any bite of TCPA law applied in US and CA.